Standard UK Delivery [Mainland]: £4.99

• 1 - 4 days [excl. weekends & bank holidays]
• You can track your order at evri.com/track-a-parcel
• Your tracking number can be found in your delivery confirmation email

Please note: Unfortunately, as per our delivery partner’s policy, we are unable to deliver to the Channel Islands, PO boxes, or military addresses.

UK Exchanges & Refunds

Our returns policy lasts for 28 days. To be eligible for a refund or exchange your item(s) must be:

• In the same condition you received them
• Have no signs of wash, wear or odors
• Be in the original packaging
• Returned with the packing slip [to avoid delays]

Item(s) will not be eligible for a refund or exchange if the above conditions are not adhered to. 

How To Make A Return

For all UK returns, you must first email us at: rollcobrand@gmail.com with the following information: 

• Your order number
• The item(s) you want to return
• Your reason for returning [too big, small, other] 
• Whether you want an exchange or refund
  
• The new item you want [if exchanging]
  

UK Exchanges

For an exchange, follow the 'How To Make A Return' section above. You will then be given the return address which you will need to send your item(s) to.

The return method and cost will be your own responsibility, but we will pay for the delivery of your replacement item(s). This is to make exchanges as fair and affordable as we can for our customers.

UK Refunds

For a refund, follow the 'How To Make A Return' section above. You will then be given the return address which you will need to send your item(s) to.

The return method and cost will be your own responsibility. A refund will then be sent to your original method of payment [which can take up to 10 days]. The refund amount will be the cost of your item(s) only, any initial flat rate shipping cost is non-refundable.

Please Note

You still own your returning item(s) until they reach us and pass inspection. Therefore, it is important you suitably pack item(s) for their return journey.

We strongly recommend you use a tracked service and keep your tracking number and receipt. Any lost or damaged item(s) will not be eligible for a refund or exchange. If this happens, you would be responsible for the method and cost of retrieving your item(s).

If you have any questions, please feel free to contact us.

International Delivery

*International includes: United States, Canada, European Union, Australia, New Zealand.

• £15 flat rate
• 7 - 10 days [excl. weekends & bank holidays]
• Your tracking number can be found in your delivery confirmation email

Please note: Some international customers may face customs duty/ import tax which you will be responsible for paying. This is issued by your local customs authority. The amount depends on your country's specific regulations but is usually calculated based on the value and type of item(s) being imported within your order.

International Returns & Refunds

Our returns policy lasts for 28 days from the date of your order. To be eligible for a refund your item(s) must be:

• In the same condition you received them
• Have no signs of wash, wear or odors
• Be in the original packaging
• Returned with the packing slip [to avoid delays]

Item(s) will not be eligiable for a refund or exchange if the above conditions are not adhered to. 

How To Make A Return

For all international returns, you must first email us at: rollcobrand@gmail.com with the following information: 

• Your order number
• The item(s) you want to return
• Your reason for returning [too big, small, other] 

Unfortunately, we can not offer free returns. This means the method and cost of international returns are your own responsibility. 

We do not currently except international exchanges. 

All returning item(s) are still your responsibility and need to be suitably packaged for their return. We recommend you use a tracked service and retain your tracking number/ receipt. Any lost or damaged item(s) will not be eligible for a refund. 

International Refunds

Refunds will be sent to your original method of payment [which can take up to 10 days].

Please note: The £15 flat rate to deliver your order is non-refundable as this is paid to our delivery partners. Therefore, your refund amount will be the cost of your item(s) only.